Team Teach Behaviour Support Training For The Healthcare Sector
Training courses designed to support staff teams responding to occupational violence & aggression, reducing risk, and safely managing risk behaviours.
Become A Team Teach Trainer
Responding to incidents of violence and aggression require specialised skills and a proactive approach to ensure the safety and wellbeing of both staff and patients.
Becoming a certified Team Teach trainer equips your organisation with the tools to deliver consistent, accredited training in line with best practices for Violence & Aggression (V&A) management.
By becoming a Team Teach trainer, you’re taking a proactive step toward enhancing safety, reducing risks, and cultivating a positive workplace culture. Our programs are grounded in respect, dignity, and a commitment to best practices in managing violence and aggression.
Benefits of having in-house training capacity:
- Consistency Across Teams: Build capacity within your organisation to deliver training tailored to your service needs, policies and procedures.
- Cost-Effective Training: Reduce reliance on external providers by developing internal expertise.
- Whole-Team Confidence: Ensure all staff are equipped with the skills to manage challenging situations while maintaining dignity and respect for all individuals.
- Flexibility: Schedule training sessions at times that suit your team’s needs.
Our Courses
Our award-winning, evidence-based courses will equip you and your staff with a range of behaviour support skills, including a foundation on 95% of prevention, de-escalation and early intervention strategies delivered by expert trainers with extensive experience in healthcare.
With our training, everyone in your organisation will have the skills and strategies they need to support distressed individuals and respond to their behaviour in a way that is respectful, reasonable, proportionate, necessary, and in everyone’s’ best interests.
The Team Teach courses provide your service with researched and considered behaviour support strategies when supporting behaviours that may present as challenging in your working environment.
We work with you to positively implement behaviour support in your organisation and reduce the need for physical intervention. You’ll be given a range of practical, person-centred de-escalation and crisis intervention strategies you can use to minimise risk and manage conflict safely and respectfully in your setting.
Our Training Objectives
- Reduce occupational violence and aggression.
- Prevent heightening and escalating behaviours.
- De-escalate behaviours of concern.
- Build a toolbox approach to de-fuse situations.
- Person-centred caring strategies.
- Build an understanding of trauma-informed approaches.
- Build personal safety skills and an awareness of body language and personal space.
- To develop skills in behaviour support including verbal and non-verbal communication, diversion and de-escalation, reflecting on staff approaches.
- Reduce or eliminate the use of restraint/restrictive intervention.
Who Do We Train
Team Teach supports any service across the HSE, Voluntary Hospitals and any other healthcare settings across Ireland, covering receptionists, support personnel, front-line teams, lone workers, community support, and nursing teams in both general and specialised services.
We understand no two services are the same, and therefore our course content is built to suit the needs of a variety of departments, inclusive but not limited to:
- Clinical & Clerical
- Drug & Alcohol Addiction Services
- Children’s & Adult Disability Networks
- Mental Health
- Dentists
- Older Person’s Services & Dementia Care Settings
- Ambulance Services
- Counselling Services
- Primary Care Centres
- Urgent & Emergency Care
- Community Services
Course Aims
- Safeguard people & services.
- Reduce risk, restraint, and restriction.
- Grow meaningful, positive relationships.
- Promote behavioural support.
- Develop greater awareness of communication strategies.
- To increase confidence in staff and carers when managing risk behaviour.
Direct Delivery Course Options:
Level One – One Day Course
Our Level One – one day course is a perfect solution for mandatory Violence & Aggression training requirements. You’ll learn how to safely and appropriately respond to behaviour from a toolkit of theoretical intervention methodologies. You’ll also learn simple and safe techniques including personal safety, prompts, guides, and disengagements (if required by your service). Our techniques are respectful, supportive, robustly risk assessed and help you maintain positive relationships.
Level Two – 2 Two Day Course
In addition to the Level One course content, our Level Two course has more time to deliver and practice additional modules, including a range of guides, escorts, and physical intervention techniques in standing and seated positions, safely, appropriate for your service setting needs. Our approach is focused on maximum care and respect, always aiming to reduce restraint and restrictive practices.
For further skills, including our Advanced Modules emergency and safety skills, please get in touch with the team at International@teamteach.com
Trainer Course Options:
With our Train the Trainer courses, staff members can become trained Team Teach trainers with an in-depth understanding of behaviour support.
You’ll then be able to deliver Team Teach training to colleagues within your organisation. Depending on the level of Train-The-Trainer course chosen will reflect in the level of training they can deliver.
Having your in-house training instructors offers you the flexibility to choose when, where and who you deliver your training to throughout the year and could be a cost-effective option for your service.
Foundation Trainer Plus – 3 Day (Healthcare Sector)
Ideal for healthcare professionals seeking to develop core knowledge and practical skills in positive behaviour support and conflict management. This three-day course explores the full Team Teach theoretical framework, combined with practical safety modules including personal safety, guiding and prompting, and low-level disengagement techniques. Optional modules can be included to address the needs of younger individuals and to manage incidents involving fight separation. On successful completion, participants will be certified to deliver Team Teach’s one-day Level One course to staff within their healthcare service or organisation.
Intermediate Trainer – 5 Day (Healthcare Sector)
Designed for healthcare staff requiring a more comprehensive approach to supporting behaviours of concern, including more advanced physical intervention strategies. This five-day course builds on the Foundation Trainer Plus content and includes additional modules covering support for younger individuals, managing fight separation, escorting techniques, and safe one- and two-person holds. Completion of the course qualifies participants to deliver the full range of Team Teach training, including Level One and Level Two courses, within their healthcare setting.
Advanced Trainer – 4-day
A course that qualifies you to deliver Level One, Level Two, and Advanced Modules. (To complete Advanced Trainer training, you must have a valid Intermediate Trainer certificate.)
For further skills, including our Advanced Modules emergency and safety skills, please get in touch with the team at International@teamteach.com
We’re dedicated to improving the lives and outcomes of the people our training supports
The Positive Behaviour Management Program that Team Teach offers is comprehensive, dynamic, and practical. It teaches a proactive and preventative approach to support the resident/client/service user in distress. If behaviour has escalated team teach demonstrate safe holding techniques with the least intrusive action used where possible.
The facilitator taught us to see beyond the behaviour and to question what function the behaviour served. Only then can a truly empathic, kind, and caring intervention be utilised. He was relaxed, and friendly and clearly communicated the Team Teach principles and interventions.
Our staff now feel better equipped to support our resident/client/service users in ways that lead to positive outcomes and create nurturing, respectful relationships.
