Team Teach Behavior Support Training For The Healthcare Sector

Creating safer environments in your Hospital or Clinic across the GCC and Middle East

Are you looking to support your healthcare teams and reduce occupational violence and aggression? We can help.

Our meticulously designed courses are tailored to your patients’, clients’ or service users’ profile to create a positive impact from the moment training is completed. Through a range of learning methodologies, including theory-based and practical activities, our trainers will draw upon prior experiences and a basis of modules, to explore and embed a toolkit to prevent and de-escalate challenging situations.

Who is Team Teach training for?

• Hospitals & Clinics
• Domiciliary Services
• Medical Centres
• Dentists
• General Practitioner (GP) Clinics
• Family Medicine Services
• Emergency Departments
• Trauma and Critical Care Units
• Alzheimer’s and Dementia Care
• Children’s Healthcare

Examples of behaviors we may see in healthcare:

Do your staff experience situations that may cause anxiety or stress, such as:

• Patient Aggression: Patients may exhibit hostility or violence due to pain, confusion or frustration, potentially leading to physical altercations or verbal outbursts

• Family Disputes: Relatives of patients may become aggressive due to disagreements with medical decision, delays in care or dissatisfactionSubstance Abuse
• Substance Abuse: Dealing with service users who have substance abuse issues can be challenging and stressful.
• Mental Health Crises: Staff may encounter service users in the midst of a mental health crisis, requiring sensitive and immediate intervention.

• Communication Difficulties: Misunderstandings and communication barriers can lead to frustration and stress.

• Disruptive Behavior: Managing disruptive behavior can be demanding and exhausting for staff.

• Cultural Misunderstandings: Different cultural backgrounds can lead to misunderstandings and conflicts.

• Refusal of Service Protocols: Patients refusing to comply with service protocols can be a significant source of stress.

• Language Barriers: Language differences can create challenges in providing effective care.

Our programs can support you to prevent, de-escalate and handle common situations while ensuring the safety of patients and clients.